Solution ID: prim24375 |
Receiving an "Event Code: CIIUB-3936-B Message: Connection is in use by another statement." after waiting to save a layout. |
Status: Reviewed |
Version(s): 4.0, 4.1 |
Problem: | Receiving an “Event Code: CIIUB-3936-B Message: Connection is in use by another statement.” after waiting to save a layout. |
Problem: | Receiving the following error when attempting to ‘save’ a layout as a global layout. The ‘save’ action does not complete for 10 minutes, after which time the error below is generated: ***************************************************** |
Cause: | There may be a variety of causes. e.g. a corrupted layout means the layout never completes the save thus maintaining a connection to the database. Therefore an error is generated at some stage when a second connection is made to the database. The Connection in use appears to be a secondary error not the primary cause of the application failure. |
Fix: | To prevent the error:
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