| Solution ID: prim29717 |
| Error: "An application event has been intercepted" when logging into Timesheets |
| Status: Reviewed |
| Version(s): 4.0, 4.1, 5.0, 5.0 Beta |
From Primavera OCP
| Problem: | Error: “An application event has been intercepted” when logging into Timesheets |
| Problem: | ** EXCEPTION TYPE ** SERVER CONNECTION ERROR ** DESCRIPTION ** Index: 0, Size: 0
** CONTEXT ** com.primavera.jpeg2k.jiffi.rex.RexException: Index: 0, Size: 0 at com.primavera.jpeg2k.jiffi.rex.Rex.Init(Unknown Source) at com.primavera.jpeg2k.JPegMain.initServerConnection(Unknown Source) at com.primavera.jpeg2k.JPegMain.connectToServer(Unknown Source) at com.primavera.jpeg2k.gui.LoginPanel$LoginThread.run(Unknown Source) |
| Cause: | The GroupServer is stuck in “starting” mode as the result of an incorrect database connection string, blocked connection, and or a shutdown database. |
| Fix: | On the GroupServer machine, from Command Prompt enter ‘net stop tpgs’ to stop the GroupServer service. Next, ensure the database is up and running and correct the “Connection String” information from the TPGS administrator located in the Control Panel. Enter ‘net start tpgs’ to restart the GroupServer service. For more detailed instructions, please refer to the adminguide.pdf file on Documentation CD. |
