| Solution ID: prim36184 |
| Expense Transaction showing incorrect data when selecting to split it |
| Status: Reviewed |
| Version(s): 8.0, 8.1, 8.5 |
| Problem: | Expense Transaction showing incorrect data when selecting to split it. |
| Problem: | Error when splitting expenses. |
| Problem: | Expense Reimbursement Transactions are double when using split expense |
| Problem: | When in the Transaction Processing, Posted Transactions, Split screen, and if there are two transactions with the same Transaction ID, selecting the first one shows the Original value equal to the value of the second one instead of the value shown before selecting it. For example: As we can see in the screenshot below, there are two transactions with the same Transaction ID, but with different amounts: Image may be NSFW. If the first one is selected, you would expect to see 2,000 as the Original amount, however, it shows as 1,200. Image may be NSFW. If the second one is selected, it shows the correct amount as 1,200. Image may be NSFW. Also, if the first one is selected and then split (in this case 50/50), it will create 2 new transactions with 600 each and the 2000 transaction will be gone. So there will then be 3 transactions (One for 1,200 and two for 600): Image may be NSFW. |
| Cause: | If there are more than one Transaction with the same Transaction ID, this may happen. |
| Fix: | This known problem in Primavera for Services 8.5.0 was corrected in 8.5.0 Service Pack 1 and also the latest version of Primavera Evolve: “What is the latest version of Primavera Evolve?” |
